Frequently Asked Questions

Everything
you need
to know.

What AgencyOS is, how it works, and how to get started today.

The System
What is AgencyOS?

AgencyOS is a seven-specialist AI operating system for boutique real estate teams. It's built as a Claude Project today, with a web application launching Q3 2026.

The system handles lead qualification, property research, client communication, transaction coordination, and daily operational briefings — the operational backbone for teams running 40–250 transactions per year without a full-time operations layer.

How does it work?

Today — Claude Project:
Drop the seven specialist folders into a Claude Project in Claude.ai. Each specialist is a separate folder with system instructions, rules, and examples. You work with the orchestrator, which routes requests to the right specialist automatically. All specialists share a common Agency File (case state) so context doesn't drift across handoffs.

Q3 2026 — Web Application:
Persistent Agency Files in Supabase. Live dashboard for the daily brief. Native connectors to Dotloop, Follow Up Boss, DocuSign, and MLS feeds. Multi-user access for your whole team. The specialist architecture stays the same — the web app makes it persistent and collaborative.

What makes this different from other AI tools for real estate?

Three things no other system has:

1. Two distinct contracts instead of one.
HANDOFF_PROTOCOL moves work between specialists. The Agency File (Case State Schema) preserves operational reality. Handoffs tell the next specialist what to do. The Agency File tells every specialist what's true. Most multi-agent systems conflate these, which causes context drift across a transaction's lifecycle.

2. Client emotional state as a first-class field.
Seven documented buyer types, seven seller types. The communication specialist adapts tone based on the client's emotional profile. An anxious first-time buyer and an analytical investor in the same deal situation get fundamentally different communications — automatically.

3. The Daily Deal Desk.
A sixth specialist that no other system has. Every morning it scans all active Agency Files and produces one prioritized document: what breaks today if unacted on, what to monitor, Diana's decision queue, and a full pipeline snapshot. The brief that replaced the morning standup.

Who is this for?

Boutique real estate teams of 3–10 agents running 40–250 transactions per year. High-touch, relationship-driven agencies that have outgrown scattered Google Docs and haven't needed a full CRM. Teams where everything works — until the principal isn't there to hold it together.

What's Included
What's included in the Claude Project version (available now)?

Seven specialists:

  • 00_orchestrator — routes every request, initializes every case
  • 01_lead_qualifier — profiles leads and produces first-contact drafts
  • 02_property_research — interpreted briefs, not raw data
  • 03_client_communication — voice-matched drafts adapted to client emotional type
  • 04_transaction_coordinator — deadline tracking, document status, risk escalation
  • 05_daily_deal_desk — the morning brief, every business day
  • 06_bd_coordinator — long-pipeline relationship management; graduation signal detection

System contracts:

  • HANDOFF_PROTOCOL.md — defines how work moves between specialists
  • CASE_STATE_SCHEMA.md — defines the Agency File, the canonical state per deal
  • EMOTIONAL_INTELLIGENCE.md — behavioral finance framework across all 14 client types

Agent Communication Profiles:

  • profiles/PROFILE_TEMPLATE.md — template for configuring each agent's voice
  • profiles/diana_morgan.md — completed example

48 total files including reference documents, templates, examples, and operational guides.

What's included in the web application (launching Q3 2026)?

Everything in the Claude Project, plus:

  • Persistent Agency Files (Supabase backend — no more manual updates)
  • Live daily brief dashboard (not a text output — a real interface)
  • Multi-user team access
  • Native connectors to Dotloop, Follow Up Boss, DocuSign, and MLS feeds
  • Mobile access
  • Automated intake from web forms and email
  • Scheduled daily briefs
Pricing & Access
How much does it cost?

Claude Project (available now): Requires Claude Pro ($20/month from Anthropic). The system files are open source.

Web Application (Q3 2026): $199/month per team. Founding cohort (first 10 teams) gets that rate locked for life.

Can I try it before the web app launches?

Yes. The Claude Project version is available now. Follow the setup guide, upload the folders to a Claude Project, and you're operational within a week.

Setup guide: landing-agencyos.vercel.app/guide

What is the founding cohort?

The founding cohort is open now — not at web app launch.

The first 10 teams to join get:

  • The configured Claude Project immediately — operational within one week
  • $199/month founding rate locked for life when the web app launches
  • Direct input on feature priorities during the build
  • Dedicated onboarding and setup

Book a founding call at calendly.com/hello-arielortiz/30min

Do I need to know how to code?

No. The Claude Project version requires no code — upload the folders to Claude.ai and follow the guide. The web application will be a no-code interface.

Integrations
What tools does AgencyOS integrate with today?

When you connect your team's tools in Claude.ai, the specialists adapt automatically:

  • Gmail — specialists read actual email threads before drafting; the daily deal desk detects stale leads from real email gaps
  • Google Calendar — transaction deadlines cross-referenced against your actual calendar; today's showings appear in the brief with exact times
  • Google Drive — existing research documents and contracts checked before rebuilding work

Connect in Claude.ai → Settings → Integrations. Takes two minutes.

AgencyOS also works without any integrations — specialists fall back to manually maintained Agency Files when connectors aren't active.

What tools will the web app integrate with?

Native connectors for Dotloop, Follow Up Boss, DocuSign, and MLS feeds. These tools aren't in the Claude.ai connector directory, which is why the web app exists. Additional integrations based on founding cohort feedback.

Customization & Support
Can I customize the specialists?

Yes. The system files are open source. You can edit the system instructions, add reference documents, modify the handoff protocol, or build new specialists for your market.

The web application will have customization settings for team-specific workflows and per-agent communication profiles.

What kind of support is available?

Claude Project (open source):
Documentation at landing-agencyos.vercel.app/guide. No dedicated support channel.

Founding cohort:
Dedicated onboarding, direct email support, and priority access for feature requests throughout the build.

When does the web app launch?

Q3 2026 (July–September 2026). Founding cohort members get early access.

Getting Started
How do I get started?

Today — Claude Project:

  1. Visit landing-agencyos.vercel.app/guide for the full setup walkthrough
  2. Book a founding call if you want a configured version: calendly.com/hello-arielortiz/30min

Q3 2026 — Web App:
Founding cohort members will be migrated automatically. Agency Files export directly — the format was built for it.